FAQ
About Our Wall Stickers
Where are Little Northlings wall stickers produced?
All Little Northlings wall stickers are designed and produced in Denmark. They are printed on a soft, matte, PVC-free textile material and individually cut, ready to apply directly to the wall.
What are the wall stickers made of?
Our wall stickers are made from a self-adhesive, PVC-free polyester textile with a matte finish and a removable, repositionable adhesive.
How do I apply my wall stickers?
Apply your wall stickers to a clean, dry, smooth and even surface. Make sure the surface is free from dust and dirt before application.
Carefully peel the wall sticker from the backing, apply it to the wall, and gently smooth it out with your hand.
Can I reposition and reuse my wall stickers?
Yes. Our wall stickers have a repositionable adhesive and can be carefully removed, repositioned and reused.
How many times a wall sticker can be repositioned depends on factors such as the surface and how it is handled. Dust, dirt and repeated handling of the adhesive side may gradually affect its ability to stick.
Please note: Our wall stickers are designed to be repositioned and reused, but the adhesive cannot be expected to retain the same level of adhesion after repeated repositioning over time.
How should I store my wall stickers?
If you remove a wall sticker and would like to save it for later, we recommend placing it back on its original backing and storing it flat, dry and at room temperature – for example, in a folder.
Orders & Delivery
Has my order been shipped?
Once your order has been packed and shipped, you will receive an email with your shipping information and Track & Trace details so you can follow your parcel.
Where do you deliver?
We currently ship to Denmark and Sweden.
How long does delivery take?
All orders are packed and shipped from Denmark. We aim to dispatch your order within 1–5 business days. Estimated delivery times after dispatch depend on the shipping method and carrier selected.
I haven't received my parcel. What should I do?
First, check the Track & Trace link in your shipping confirmation email. If your parcel appears to be delayed or lost, please contact us at info@littlenorthlings.com with your order number, and we will look into the shipment for you.
A product is sold out. Will it be restocked?
Some sold-out designs will be restocked, while others may be discontinued from the collection. If a product is expected to return, this will be stated on the product page.
Little Northlings products are currently available exclusively through our webshop. When our products become available from selected retailers, you will also be able to find information about them here on our website.
Changes, Returns & Complaints
Can I change or cancel my order?
If you would like to change or cancel your order, please contact us as soon as possible at info@littlenorthlings.com.
If your order has not yet been packed and shipped, we will do our best to help. If your order has already been shipped, it can no longer be changed, but you may exercise your right of withdrawal once you receive it.
Can I exchange a product for another one?
We do not offer direct exchanges. If you would like a different product, you can return the item in accordance with our right of withdrawal policy and then place a new order for the product you would like instead.
Can I change my mind about a purchase?
Yes. As a general rule, you have a 14-day right of withdrawal from the day you receive your order. If you wish to exercise your right of withdrawal, you must notify us before the 14-day period expires.
You then have a further 14 days to return the item. You are responsible for the cost of return shipping.
How do I return an item?
If you would like to return an item, please first contact us at info@littlenorthlings.com and provide your order number.
We will then send you information about how and where to return the item. The item must be securely packaged, and we recommend choosing a shipping method with Track & Trace.
You are responsible for the cost of return shipping when exercising your right of withdrawal.
Once we have received and processed your return, your refund will be issued to the same payment method used for the original purchase.
How do I make a complaint about a faulty product?
You have a two-year legal warranty under Danish consumer law. If you experience a fault or defect with your product, please contact us at info@littlenorthlings.com and provide your order number and a description of the issue.
Please include photos if possible, so that we can assess the issue and find a solution as quickly as possible.